Saged NYC Beauty & Wellness (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sagednyc.com, use our services, or interact with us in any way.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.
Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our website, schedule an appointment, fill out a form, or engage with us directly. The types of information we may collect include:
Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and emergency contact information.
Health and Medical Information: Medical history, current medications, allergies, skin conditions, treatment preferences, before and after photographs, and other health-related information necessary to provide our aesthetic and wellness services safely and effectively.
Payment Information: Credit card numbers, billing address, and other financial information necessary to process transactions. We do not store complete credit card numbers on our servers.
Technical Information: IP address, browser type, operating system, referring URLs, pages viewed, and other usage data collected automatically when you visit our website.
Communication Records: Records of your communications with us, including emails, phone calls, text messages, and chat conversations.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, personalize, and improve our beauty and wellness services
- To schedule and manage appointments
- To communicate with you about your treatments, appointments, and follow-up care
- To process payments and send invoices
- To send promotional communications, newsletters, and special offers (with your consent)
- To respond to your inquiries and provide customer support
- To maintain accurate medical and treatment records
- To comply with legal and regulatory requirements
- To improve our website, services, and customer experience
- To protect against fraud and unauthorized transactions
Health Information and HIPAA
As a provider of aesthetic and wellness services, we may collect and maintain protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). We are committed to protecting your PHI in accordance with applicable federal and state laws.
Your health information is used solely to provide you with safe and effective treatments. We will not disclose your PHI without your written authorization, except as permitted or required by law, including for treatment purposes, payment processing, or healthcare operations.
You have the right to request access to your health records, request amendments to your information, and receive an accounting of disclosures. To exercise these rights, please contact us using the information provided below.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information for other purposes with your explicit consent.
Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small files placed on your device that help us remember your preferences and improve our services.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
We may use third-party analytics services, such as Google Analytics, to collect and analyze usage data. These services may collect information about your use of our website and other websites over time.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical records are retained in accordance with applicable New York State regulations.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information, subject to certain exceptions
- The right to opt out of marketing communications
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Marketing Communications
With your consent, we may send you promotional emails, text messages, or other communications about our services, special offers, and events. You may opt out of these communications at any time by clicking the “unsubscribe” link in our emails, replying “STOP” to text messages, or contacting us directly.
Even if you opt out of marketing communications, we may still send you transactional messages related to your appointments, treatments, or account.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Saged NYC Beauty & Wellness
Bronx Location:
1831 Andrews Ave S, Suite 1
Bronx, NY 10453
Manhattan Location:
2067 Broadway, #52
New York, NY 10023
Phone: (347) 503-4580
Website: sagednyc.com
Contact Form: sagednyc.com/contact/
